FAQs

Do we have to stay the full 2 hrs?

Of course not! Just make sure you call or text at least 30 minutes before you leave for us to return and retrieve our items. Keep in mind, you are responsible for all the rented equipment until we are able to return and pick it up. 

When do I need to book my picnic by?

All reservations should be made at least 1 week prior to your desired date. We recommend booking as soon as possible due to dates being booked weeks in advance.

What’s your cancellation policy?

At the time of booking, we require 50% of total cost as a non-refundable deposit. If a client needs to reschedule, it needs to be done 72 hrs prior to the scheduled event. We gladly will rebook for another day, using the clients down payment. Client must rebook within 90 days of the original picnic date. A cancellation will result in a loss of the deposit. 

What if it rains ?

If it will be rainy/stormy during the time of the picnic, we will gladly set up on a deck/patio, inside the clients home (space permitting) or reschedule for another day.

What if someone in my party has food allergies/intolerances or dietary restrictions?

We completely understand that many people have allergies/intolerances and restrictions. Just contact us in advanced if you ordered food through us and we will do our very best to accommodate.